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If your phone has low memory, troubleshoot low memory issues.


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Clear the application cache. Clear the application cache on your applications to free up space and improve performance.

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Be sure you clear only the application cache and not the application data. When you clear the application data , it removes your personal settings and info such as login information and high scores. Clearing the application cache doesn't remove your personal settings or information.

Scroll to and tap Power Usage. Tap Battery Usage. Tap an application. Tap App info Tap Clear cache. Close or uninstall applications. Some apps run in the background when you are not using them. Also, some apps consume more energy than others. Some apps come pre-loaded on your phone and you can't uninstall them. Tap the application you want to close or uninstall.

Close turn off an application: Tap Force stop. Uninstall remove from phone an application: Tap App info , Uninstall , and then OK. Scroll to and tap System Updates. Tap Device Software.

Troubleshoot when your Samsung Galaxy S III slows, freezes, or turns off unexpectedly

Tap Check now. If an update is available, follow the prompts to install. Email has been sent. Be the first to Rate this article My rating 1 2 3 4 5. Operation Hour: Mon - Sat 9: We will aim to respond within 24 hours for general inquiry or technical support. If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can.

How to fix Samsung Galaxy J7 that keeps freezing or lagging [Troubleshooting Guide]

Need some help locating your model number? Select your product from the menus below and we'll show you where your number is. Last Update Date: Apr Last updated: From the Home screen touch Apps. Touch Settings you may need to swipe left or right to locate it first.

What to do if your device keeps Freezing

Touch About device. Touch Software update. Touch Update.

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Touch the application that keeps crashing. Touch Clear Data and Clear Cache. I'm unable to open email attachments on my Samsung Android device. How can I fix this? Galaxy Tab A: What do I do if it is Not Responding? Yes No. Thank you for your feedback! Please answer all questions.

How to Fix Frequent Freezing Issues in Samsung Galaxy S3

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